If you are unable to send messages normally, here are some problems you may encounter and their solutions:
I tried to send a message but the game told me I could only send it after a while
If your account is currently unable to send messages and is indicated as being muted, it may be due to a violation of the chat rules (such as using inappropriate language or sending illegal content). Since we cannot provide you with the specific remarks that violated the rules, please check the notification mail in the game to understand the reason for the ban and the recovery time.
I'm not muted, but the message I sent was not received by the other party
If you encounter a situation where the message you sent is invisible a few seconds later, it may be because your account triggered the system's risk alarm mechanism in previous mailing behaviors. In order to ensure the fairness and safety of the game environment, we have temporarily restricted your account's speech. This ban will be lifted in the short term.
Why was the word I sent blocked?
In 'Last War', setting chat blocking words is mainly to maintain a healthy social environment and improve the overall experience of the commander. The blocking word system can effectively prevent: insulting words (such as regional discrimination, gender discrimination, racial discrimination, malicious mockery); political, religious, violent and other sensitive controversial content; advertisements, scam information, unclear links and other content affecting the normal game experience of the commanders.
If the message you send contains the above-mentioned prohibited words, it will cause your speech to be partially blocked. We suggest you change your wording or use a more friendly and peaceful way of communication.
If you believe that the message you sent does not contain prohibited words, but is still blocked by the system, please contact our manual customer service and provide the original text, language and meaning of the word. We will submit your feedback to the corresponding team for review.
Thank you for your understanding and cooperation, we hope you enjoy the game!